Day 1 – April 19th

9:00AM – 9:50AM

Emerging Trends: What Are You Missing?

A follow-up to the keynote highlighting emerging trends such as 3D & mobile printing.

Christine Dunne
Christine Dunne Senior Research Analyst, Keypoint Intelligence

Christine Dunne is a senior research analyst at Keypoint Intelligence/InfoTrends. As part of the office technology and services group, she is responsible for responding to client inquiries, conducting market research and analysis, and providing coverage of industry events. She has a bachelor’s degree in French from Loyola University in Maryland and a master’s degree in journalism from Syracuse University.

Jon Reardon
Jon ReardonGroup Director, Data Platform Services

Jon Reardon is the Group Director of Data Platform Services at InfoTrends. Jon provides research, analysis, briefings and consulting on the markets for software and services within small and medium-sized businesses and workgroups within large corporations. Jon produces InfoTrends’ annual software and services forecasts and industry trends analysis, strategic assessments, and manages primary vendor, channel and end-user research studies. He has more than 20 year’s industry experience. Prior to joining InfoTrends, Jon served as the Senior Vice President of Marketing and Product Development for Konica Minolta Business Solutions U.S.A. and has held executive level positions in field service, technical support and engineering services with Minolta Corporation and Canon USA (Canon Computer Systems, Inc.). Jon currently serves on the board of directors for the Computing Technology Industry Association (CompTIA). Jon holds a Bachelor’s Degree from SUNY at Cortland and a Master’s Degree from New York University. Expertise: Channels • Go-To-Market & Positioning Strategies • Services Marketing • Document Workflow Solutions & Standards • Document Management Solutions • Device Management Solutions • Workgroup Office Peripherals • Mobile Workforce Automation Solutions • Professional Services & Service Management

11:00AM – 11:50AM

The Future of Business Ink

This session will review industry trends in office print with a focus on the use of ink technology. A deeper dive will be done into new technologies which will enhance the dealer opportunity in this market. Print as a Service technology will be featured. Dealers who want to understand their opportunity in this high growth market should attend. ImageNet will be co-presenting and discussing their success.

John McCoubrie
John McCoubrieHP Inc.

John McCoubrie has been with HP for 6 years in a variety of managed services positions. He is currently Americas Managed Services Program and Category Manager responsible for the channel MPS programs and is helping with the A3 GTM. John has been in the office technology business for over 25 years with a focus on supplies. He has owned and managed his own businesses in the managed print industry, held leadership positions at IKON, Nukote, and managed a Xerox Agency business.

Matthew Schotten
Matthew SchottenVice President Managed Print Solutions, ImageNet Consulting

Technology and business visionary with a reputation for developing and implementing corporate-wide technology and rightsizing strategies, while controlling costs and minimizing risk. Motivational leader and coach committed to relationships based on trust and integrity. Dynamic career with different types of organizations and diverse clients, delivering strong leadership, technology, problem-solving, planning, team building and project management.

2:30PM – 3:20PM

Think Outside the Box – Look Up! There’s Success in Selling Cloud Solutions

Attend this session to learn how dealers are profiting from selling business process automation in the Cloud. It’s time to think outside the box.

George Waddell
George WaddellDirector, Business World

At Business World, George builds lasting relationships with businesses by implementing technology to achieve efficient business processes and employee performance. With Managed IT Services, MPS, and ECM, Business World is a single source provider to businesses of all sizes across all industries

Day 2 – April 20th

9:00AM – 9:50AM

Have A Seat! (Seat-Based Billing)

What you need to know about the emerging seat-based billing model! Plus how it compares to the most popular billing models in use today-frame

West McDonald
West McDonaldVP Business Development, PrintAudit

West McDonald has been speaking on topics related to managed print for more than a decade. He is respected as one of the foremost experts in the field. McDonald’s proven ability to engage audiences with his upbeat and highly informative speaking style, as well as his unique blend of actionable intelligence and thought-provoking material will make his session something attendees will talk about long after the event ends. He is currently the vice president of business development for Print Audit and owner of FocusMPS.

Luke Goldberg
Luke GoldbergEVP Global Sales and Marketing , Clover Imaging Group

Luke has 20+ years industry experience in high level executive sales and marketing management and a proven track record of driving growth, fostering education, and creating high impact branding and marketing campaigns.
He also has expertise in global sales and marketing experience and is an accomplished speaker and writer and well versed on all aspects of the imaging supplies business

11:00AM – 11:50AM

Dealer Success Story: Expanding Your Portfolio

Learn from successful dealers who have increased their net income by adding complimentary business solutions such as Managed IT, 3D, and VOIP

Jon Reardon
Jon ReardonGroup Director, Data Platform Services

Jon Reardon is the Group Director of Data Platform Services at InfoTrends. Jon provides research, analysis, briefings and consulting on the markets for software and services within small and medium-sized businesses and workgroups within large corporations. Jon produces InfoTrends’ annual software and services forecasts and industry trends analysis, strategic assessments, and manages primary vendor, channel and end-user research studies. He has more than 20 year’s industry experience. Prior to joining InfoTrends, Jon served as the Senior Vice President of Marketing and Product Development for Konica Minolta Business Solutions U.S.A. and has held executive level positions in field service, technical support and engineering services with Minolta Corporation and Canon USA (Canon Computer Systems, Inc.). Jon currently serves on the board of directors for the Computing Technology Industry Association (CompTIA). Jon holds a Bachelor’s Degree from SUNY at Cortland and a Master’s Degree from New York University. Expertise: Channels • Go-To-Market & Positioning Strategies • Services Marketing • Document Workflow Solutions & Standards • Document Management Solutions • Device Management Solutions • Workgroup Office Peripherals • Mobile Workforce Automation Solutions • Professional Services & Service Management

2:30PM – 3:20PM

New Blood: How the Kids are Taking Dad’s Dealership to the Next Level

This panel of new blood owners discusses dealer culture, millennials and how these dealers built on the success of their parents and are taking their companies to the next level.

Andy Slawetsky
Andy SlawetskyPresident, Industry Analysts, Inc.

Andy Slawetsky, President of Industry Analysts, Inc. joined the firm in 1996. A graduate of the University of Maryland, Slawetsky began his career selling copiers in the Washington DC market. Today, Slawetsky runs one of the most widely read news publications in the imaging industry, What’s Happenin’.

Tyson Stargel
Tyson StargelVP, Stargel Office Solutions

Tyson Stargel, the Vice President of Stargel Office Solutions, is responsible for company operations including management of the Star Managed Services division. Star Managed Services focuses on IT services for small to medium size businesses along with document management software solutions and managed print services for companies of all sizes. Stargel Office Solutions was founded in 1987, has over 6,000 customers in the Houston area and generates over $22 million in revenue per year.

Ryan Jones
Ryan Jones Executive VP, Advance Business Systems

Ryan Jones is the Executive Vice President and co-owner of Advanced Business Systems, a family owned business technology company based in Watertown, NY. After earning his Bachelor’s degree and graduating with high honors from SUNY Canton, he went to work for his father as a sales representative in St. Lawrence County. Ryan’s role with ABS has expanded over the past 9 years and he has been instrumental in the growth of their solutions offerings and the opening of their Syracuse location. Ryan is also on the board of the directors for the Thompson Park Conservancy and Zoo, and volunteers for multiple nonprofit organizations including the United Way Community Review Committee. He is a strong believer in local businesses supporting other local businesses and their surrounding communities. Ryan currently resides in LaFargeville, NY with his wife, daughter, and step son.

Johnathan Garlow
Johnathan GarlowPresident & Owner, Ford Business Machines

Johnathan is a graduate of Pennsylvania State University where he majored in Architectural Engineering. He had planned a career as an engineer and was employed in Pittsburgh when his father, John M. Garlow, asked him to join the family business as President. As President, Johnathan has brought a new vision to Ford Business Machines. “Our business will continue to evolve from a technological standpoint. We’re moving away from the concept that our clients just need an office copier and instead we offer a complete solution to our clients’ needs, such as managed print services, IT services, 3D printing, document preservation and destruction.”

Pass Options and Pricing

  • Expo Hall Pass
  • Early Reg: $139 / At Door: $199
  • Expo Hall Admission
  • PIA Awards
  • Register
  • Education Pass
  • Early Reg: $209 / At Door: $299
  • Education Sessions
  • Expo Hall Admission
  • PIA Awards
  • Register
  • Certificate Pass
  • Early Reg: $279 / At Door:$399
  • Executive Certificate in IT Security*
  • Expo Hall Admission
  • PIA Awards
  • Register

*The purchase of the Certificate Pass includes access to an exclusive track of education which allows attendees to earn a certificate in IT Security from CompTIA and differentiate themselves from their competition!

Attendees who choose to earn the certificate will be unable to participate in ITEX Educational sessions as the certificate and education run concurrently.